Villeroy & Boch Customer Service

Follow our cleaning and care tips to ensure lasting enjoyment of your Villeroy & Boch toilet. 
  
Everyday maintenance
All Villeroy & Boch bathroom ceramics, including our toilets, feature a smooth, dense and virtually scratch-proof surface that is resistant to all common household acids and alkalis. In most cases, fresh water and a damp cloth are all you need to clean your ceramic toilet. Water marks, residual grease or soap can be removed easily using a bathroom cleaner or vinegar-based cleaning product. If you would like to avoid harsh chemicals entirely, you can use household vinegar or diluted vinegar essence to clean your toilet of lime scale deposits.

Care of CeramicPlus
For regular care of bathroom surfaces with CeramicPlus finish, we recommend a standard general-purpose cleaner and a household sponge with a soft, non-abrasive surface or a microfiber cloth. Avoid abrasive powder cleaners, as over time their use could impair the water-repellent effect of your ceramic toilet.

CERAMIC
The modern classic

Villeroy&Boch ceramics stand for high-quality, easy-to-clean products with excellent hygiene properties. The
specially developed glaze is an important feature, ensuring a highly resistant surface, perfect impermeability and
maximum temperature resistance.

BENEFITS OF VILLEROY&BOCH CERAMICS
Ceramics impress with outstanding hygiene properties combined with high temperature stability and excellent
stain resistance. Ceramics are also resistant to both impact and scratches and have a non-slip effect. These easy
to maintain surfaces are available in a variety of modern colours and décors.

CLEANING AND CARE
Villeroy&Boch ceramic sanitaryware has a smooth, dense and virtually scratch-proof surface that is resistant to
all common household acids and alkalis. Clean water and a damp cloth are often all you need for everyday care.
Water marks, residual grease or soap can be removed easily using a bathroom cleaner. This also allows quick and
easy removal of limescale deposits.
Another option is a gentle limescale remover from a specialist retailer, which can be used according to the
manufacturer’s
recommendations.