in greater cairo
14 Day Free Returns
safe and convenient
all in one place
Ideal Standard Customer Service
One Number for Cairo and all Governorates 19696
Ideal Standard have 17 customer service centers: 2 in Cairo, 2 in Giza, 2 in Alexandria, Port Said, Zakazik, Mansoura, Hurghada, Sharm El Sheikh, Assiut, Luxor, Tanta and Marsa Alam. In addition, there are seasonal centers in Agami & Marina to serve all the north coast during summer.
Ideal Standard offer:
• Free inspections.
• Free Hotline (19696).
• Genuine replacement parts program.
• Maintenance Staff in anywhere in Egypt.
• 17 centers all around Egypt.
• Well qualified and trained maintenance staff.
• Follow up with the customer after plumber visit.
• Receiving phone calls 24 hour.