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Ideal Standard Customer Service
One Number for Cairo and all Governorates 19696
Ideal Standard have 17 customer service centers: 2 in Cairo, 2 in Giza, 2 in Alexandria, Port Said, Zakazik, Mansoura, Hurghada, Sharm El Sheikh, Assiut, Luxor, Tanta and Marsa Alam. In addition, there are seasonal centers in Agami & Marina to serve all the north coast during summer.
Ideal Standard offer:
• Free inspections.
• Free Hotline (19696).
• Genuine replacement parts program.
• Maintenance Staff in anywhere in Egypt.
• Punctuality.
• 17 centers all around Egypt.
• Well qualified and trained maintenance staff.
• Follow up with the customer after plumber visit.
• Receiving phone calls 24 hour.