كروم surfaces should be cleanted with a mild washing liquid or soap. In order to remove calcium you should not use cleansing agents which contain mineral acids (e.g. hydrochloric acid) or aggressive organic acids (e.g. acetic acids).

Ideal Standard Customer Service One Number for Cairo and all Governorates 19696 Ideal Standard have 17 customer service centers: 2 in Cairo, 2 in Giza, 2 in Alexandria, Port Said, Zakazik, Mansoura, Hurghada, Sharm El Sheikh, Assiut, Luxor, Tanta and Marsa Alam. In addition, there are seasonal centers in Agami & Marina to serve all the north coast during summer. Ideal Standard offer:

• Free inspections.
• Free Hotline (19696).
• Genuine replacement parts program.
• Maintenance Staff in anywhere in Egypt.
• Punctuality.
• 17 centers all around Egypt.
• Well qualified and trained maintenance staff.
• Follow up with the customer after plumber visit.
• Receiving phone calls 24 hour.